Q: Why do I have to move my site? What does web site migration involve?
A: The website migration service available at Kilbirnie Web Services is completely free of cost and consists of moving all your files, databases and emails from your current provider to your brand new hosting account with us. We will also revise all the settings required for your websites to be completely operational on our super–modern cloud hosting platform.Our techs are completely capable of moving any type of web site. With years of work experience in the industry, they’re well–versed in the specificities of our hosting platform, our Control Panel as well as all other well–known Control Panels. For them, transferring a custom–made web application with many custom libraries is as easy as moving a simple WordPress weblog.
Q: Just how long will it take for my site to be transferred to your platform?
A: There are plenty of aspects to bear in mind – the total number of web files, the physical size of the database, the complexity of the site itself and the current workload of our web site migration professionals, etc. Even so, we do try to carry out all website migrations within a 48–hour window. Smaller web sites are migrated much faster – typically in less than 24 hours.
Q: My personal privacy is essential for me. What information do you require?
A: Yup. We will need to have the name of the site that you would like us to transfer. We’ll also require a means to access your present web hosting account so that we can get the content associated with your website.
Q: My current hosting account has sensitive data inside. How can I trust you?
Q: How about downtime? Will my web site be offline?
A: Your website will work just like it did before with your old hosting provider. After we are through with the transfer, your site will be configured to work on our platform and we’ll alert you to preview it. If everything is working properly, all you will have to do is update the NS records corresponding to your domain. Your web site will be migrated over to us without any downtime.
Q: Will my old web hosting provider have to do anything?
A: No. We will never touch base with your hosting provider about anything. They will not be aware of the web site migration either.
Q: Which web hosting providers can you transfer content from?
A: We can migrate your website from any hosting provider or any Linux–powered hosting platform so long as we can gain access to the Control Panel and there’s FTP access available.The only websites that we are unable to migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.