In spite of the fact that the web hosting service offered by the different companies is approximately the same, each provider has a personalized platform with its own modifications and ways to carry out particular procedures. In such a case, an extensive knowledge base would be extremely helpful both for persons with little to no previous experience and for technically proficient users who will ultimately find out how given tasks are performed, but will lose time in the process. The aim of such a knowledge base is to help make the hosting service fast and easy to use, sparing users time and efforts. The end result is more contented clients, as they can easily find the information they want, and a lot less work for the customer service team representatives, because typically most of the inquiries and difficulties that customers have are already listed in the knowledge base. In case the articles themselves are written well and cover more topics, you will be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Hosting

All Linux shared hosting that we offer feature an extensive knowledge base where you can find all you may ever need to know with regards to your hosting account. Irrespective of whether you’re aiming to create a brand-new database, to redirect a domain using an .htaccess config file or to set up an email address on your PC or hand-held device, you can just check our help articles and all the information that you need will be there. When you go to a given section of your Hepsia hosting Control Panel, you will see articles that are relevant to the features that you can access through it. If you want to check the entire article collection and get acquainted with all the functions that Hepsia offers, or simply to read general info about the web hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our best to encompass any difficulty that you may run into, but if you do not find what you are searching for, you can always touch base with us, as our client care team representatives are at your service night and day.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the in-depth online help documentation that we have prepared for you. The articles themselves feature generic info about our hosting services, educative tutorials about the separate features that you can access, together with troubleshooting guidelines that can help you rectify common issues that you could come across. The topics that we’ve covered include just about everything, from uncomplicated things such as how to host a brand-new domain in your account, to more elaborate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a given Control Panel section will always be available on the right-hand side of the page that you are on, whilst the entire article list can be accessed through the all-encompassing Help section.