Phone Support in Shared Hosting
Because we have live phone support 14 hours a day, you have the option to get in touch with us and talk with our customer support agents to learn more about the Linux shared hosting that we offer and ensure that our servers meet the system requirements for your web sites before you purchase anything. For your convenience, we have telephone numbers on 3 different continents so you can call the one closer to you - in the USA, Great Britain or Australia. In case you're already an existing customer, you'll be able to call us about general and billing matters, or even about some technical matters. If the situation is strictly technical or it can take longer time to handle, you will have to use our ticketing system, that will enable both you and our technical support team to keep track of the details provided by each side.
Phone Support in Semi-dedicated Hosting
Every time you need more information for the Linux semi-dedicated hosting that we provide, you have the option to call one of the three support lines we have worldwide - in the United States of America, Great Britain and Australia. Thus, you're able to check ahead of time whether our solutions are appropriate for your sites. In case you are already our customer and you've got a semi-dedicated account, you are able to contact us on the phone for fourteen hours a day about any kind of billing or general queries. For strictly technical troubles you will need to take advantage of our ticketing system and contact our technical support because someproblems simply require extra time to be solved, but we can help you on the phone with quite a few minor technical issues as well, saving you efforts and time.