A 99.9% Server Uptime
The principal advantage of setting up your own shared hosting platform is that you do not need to worry about compatibility issues – you set up a special set of software apps in such a way so as to work with a specific set of hardware components. The outcome is something far more solid and dependable, as there are much less possible risks of failure. We’ve built our cloud hosting system atop proven hardware parts as well as a significantly tweaked version of SELinux in order to create a very safe and secure environment for your own web sites.
That’s the reason why, with all our Linux shared hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we have also built our own internal network in each one of our datacenters. Everything is based on top–drawer hardware components fabricated by Juniper. Additionally, on every router, we’ve set up a firewall with an intricate algorithm to be able to filter all shady requests.
Therefore, in all our datacenter facilities – in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter as well as in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all web hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your cash at risk, you can’t feel truly safe. That is the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel satisfied with our web hosting service or in case you have to use an even more powerful web hosting solution, like a VPS hosting or a Linux dedicated hosting services – you will get your money back in full, without obscure costs or reimbursement taxes.
24/7 Technical Support
If you’ve ever had to wait around for hours to get an answer, you know how frustrating this can be, even more so if your website is on the line. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our support engineers will be right here and they will reply to you in under 60 minutes. And the best thing is that their average ticket response time is less than 20 minutes!