Support Channels
Video Classes
You can promptly understand how to work with our Kilbirnie Web Services Control Panel with the help of our detailed video lessons.
A F.A.Q. Section
We supply a user–friendly Frequently Answered Questions section where there are plenty of answers to the most regularly asked questions.
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A Ticketing System
The technical support department is at your disposal 24x7x365 to address all of your questions. You are going to receive an answer within maximum one hour following your ticket application.
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Types of Support
Shared Hosting Help & Support
If you need support maintaining your Linux shared hosting account, or need more resources for your sites, just simply let us know and we’ll give you the proper resolution.
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VPS Hosting Support
Provided that you want help and support using your administration interface or with the pre–configured web applications, let us know and we will get back to you in up to 60 mins.
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Dedicated Web Hosting Support
We’ll be on–line around the clock to help you with any given server administration procedure or to help you replace the present set–up of your dedicated hosting server.
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Semi-Dedicated Hosting Support
- In case you have any issues with your semi-dedicated server or require help with a particular challenge, don't hesitate to call our qualified team of support engineers. They are available 24/6, equipped to assist you.
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