Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Online Control Panel you will find a comprehensive Help Center section offering multiple educational articles and frequently asked questions. They are contributed by our support team of skillful technicians. Simply fill in your question and our smart platform will show you the most suitable answer.

  • Top quality support service

  • Video Tutorials

  • For those of you who prefer to discover how to take care of a frequently encountered issue by watching an educational video, we have added a collection of video tutorials to our Online Control Panel. All the tutorial video clips are brief and easy to comprehend. They offer step–by–step demonstrations of various website management actions.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 client care service with a sixty–minute ticket response time guarantee. A team of competent techs will be at your disposal to attend to all the inquiries that you may have. During non–peak hours, a response will be supplied in even less than 20 minutes.