Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour reaction guarantee with all of our Linux shared hosting packages, which means that each advice inquiry you send will be answered to in less than 1 hour max. Our support company members have been educated to immediately take care of any issue and to provide you with well timed information on any trouble that you may have.
A Top–quality Support Service
Our help and support service is provided by a crew of trained employees who are ready to reply to your inquiry asap. You can speak to the technical support crew by opening a technical support ticket from your Online Control Panel or by sending us an e–mail message. On business days, you can also call us on the phone or use the live chat option.
An Intuitive Help Section
Should you need guide while performing tasks within the Control Panel, you can always simply click the Help button and pick your query in the set of content articles that will came up. We have also turned lots of the articles into video tutorials. The collection of educational videos will load if you choose the Videos option available in the top right angle.