1 hour ticket response
Timeliness is our leading concern and that is the reason why we’ve got a team of knowledgeable customer service technicians who are eager to provide a prompt solution to any question that you might have. Simply post your customer support ticket from your Online Control Panel and we will reply back to you within 1 hour at the latest. In fact, we work hard and aim for a 20–minute support ticket response time.
An Exceptional Customer Care Service
Each member of our help desk support staff has lots of years of experience in the Linux shared hosting world and the majority of them have worked for us for at least five years. They all are prepared to respond to all your queries in the most efficient manner possible.
An Intuitive Help Center
In the Online Control Panel you will find an intuitive Help Center section where you can find quick tips on how you can use our services. You can find the answers to your queries in our F.A.Q. repository, see more information in the web hosting account administration articles or watch our how–to video tutorials.